Apple announced its innovative satellite security service "Emergency SOS", available to iPhone 14 users, with which they can now connect with emergency services when cellular coverage and Wi-Fi are not available due to disasters such as earthquakes, hurricanes, tornadoes and tsunamis, among others.
In this way, users can send messages to emergency services when they do not have coverage; Also, if they want to share their location with friends and family while traveling and don't have access to a network, they can now open the Find My app and share their location via satellite.
“Some of the most popular places to travel are off the beaten path and simply lack cell coverage. With Emergency SOS via satellite, the iPhone 14 line provides an indispensable tool that can give users the help they need," he said. greg joswiak, Apple's senior vice president of worldwide marketing.
“Our teams worked tirelessly to address a new set of technical challenges to bring this service to life, as well as building a reliable infrastructure on the ground. We hope that it provides peace of mind to our clients, “added the manager.
Emergency SOS builds on existing features vital to iPhone users, including medical ID, emergency contacts, and Find My location sharing, offering the ability to connect to a satellite to share critical information with emergency services, family and friends.
This service allows Public Safety Answering Points (PSAPs), or emergency services call centers, to connect to more users in emergency situations and does not require additional software or protocols to enable the comunications.
Thus, users will be connected directly to emergency services that are equipped to receive text messages or to relay centers with Apple-trained emergency specialists, who are ready to communicate with PSAPs that cannot receive text messages on behalf of of the user.
Emergency SOS is available now in the US and Canada, and will be coming to France, Germany, Ireland and the UK in December.
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